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Known issues
1 active issue — check back for updates as they are resolved
White Nexus screens from production batches manufactured in late 2024 and early 2025 may fail over time. Root cause confirmed by the manufacturer as a non-dust-free manufacturing environment. Silver Nexus screens are not affected.
Symptom progression: Screen begins fading to white, then progresses to a fully white, unusable display. This progression has been consistently observed in the field.
Known affected batch numbers:
- RC060524
- RC060824
- RC191225
- RC211025